1. IntroductionNiman Enterprises respects the privacy of individuals who communicate with us, purchase our products, submit enquiries, visit our digital platforms, or otherwise interact with our business.This Privacy Policy explains how Niman Enterprises, a proprietorship engaged in manufacturing and operating from CTS No. 51/5/2, Shop No. 8, Mezzanine Floor, J V Square, Sant Tukaram, Solapur North, Solapur, Maharashtra – 413006, may collect, use, store, disclose, and protect information relating to users, customers, prospective customers, suppliers, business associates, and visitors.This Privacy Policy applies to information collected through our website, enquiry forms, telephone communications, email, WhatsApp Business/API, RCS, customer-support channels, transactions, and other legitimate interactions with Niman Enterprises.Our objective is to collect only information reasonably necessary for legitimate business purposes and to handle personal information responsibly.By interacting with Niman Enterprises, you acknowledge that you have read this Privacy Policy. Where consent is required under applicable law, we will seek appropriate consent before processing information for the relevant purpose.
2. Information We CollectDepending upon how you interact with us, we may collect the following categories of information.A. User and Contact InformationThis may include:name;company or organisation name;mobile number;email address;billing information;shipping or delivery information;business address;enquiry details;purchase and order information;customer-support communications; andinformation voluntarily provided by you.B. Device and Technical InformationWhen you interact with our digital services, certain technical information may be collected automatically, depending upon the technologies implemented on our website or platforms.This may include:IP address;browser type;operating system;device type;approximate technical location information;access time;referring pages;website interactions;error logs; andtechnical identifiers.C. Cookie InformationWe may use cookies and similar technologies to support website functionality, understand website usage, maintain security, and improve user experience.The specific cookies used may vary depending on the website configuration and third-party services integrated with it.D. Message and Communication DataWhen you contact Niman Enterprises through WhatsApp, RCS, email, telephone, website forms, or other communication channels, we may process information necessary to respond to your communication.Depending upon the communication channel and the nature of the interaction, this may include:your telephone number;name;message content;enquiry details;attachments or information voluntarily submitted;timestamps;delivery or communication status;customer preferences;transaction information; andrecords necessary for customer support and compliance.We do not intentionally request sensitive personal information unless it is genuinely necessary for a lawful business purpose.
3. Purpose of Data CollectionNiman Enterprises collects information for legitimate and reasonably necessary business purposes.These purposes may include:responding to enquiries;preparing quotations;processing orders;supplying products;coordinating delivery;providing customer support;maintaining business records;communicating service-related information;sending permitted promotional communications;managing customer relationships;preventing fraud and misuse;maintaining security;improving our products and services;complying with applicable law;resolving complaints and disputes; andprotecting the rights and legitimate interests of Niman Enterprises and its customers.We do not intend to collect personal information merely because it is available. Collection should be connected to a legitimate business requirement.
4. Consent for WhatsApp & RCS Data ProcessingWhere Niman Enterprises uses WhatsApp Business/API or RCS to communicate with users, we may process relevant contact and communication information to deliver and manage those communications.For promotional communications, Niman Enterprises will use appropriate consent or other lawful mechanisms as required by applicable law and relevant messaging-platform requirements.Users should provide only their own mobile number or contact details, or information they are legally authorised to provide.By voluntarily contacting Niman Enterprises through WhatsApp or RCS, a user understands that the relevant communication may be processed by the technology and telecommunications providers required to deliver the message.Users may request that promotional communications stop by contacting Niman Enterprises or using an available opt-out mechanism.Stopping promotional communications does not necessarily stop essential transactional, legal, security, or customer-service messages.
5. Legal Basis for ProcessingNiman Enterprises may process information on one or more legally recognised grounds, depending on the circumstances.These may include:Consent: Where applicable, we may process information based on consent provided by the individual.Contractual necessity: Information may be processed where necessary to respond to an order, quotation, purchase, service arrangement, or other contractual relationship.Legal obligations: Certain records may need to be retained or processed to comply with taxation, accounting, regulatory, governmental, court, or other legal requirements.Legitimate business purposes: Where permitted under applicable law, information may be processed for reasonable business purposes such as security, fraud prevention, customer-service administration, and protection of legal rights.The applicable legal basis may depend upon the nature and circumstances of the processing.
6. How We Use Collected DataNiman Enterprises may use collected information to:identify and communicate with customers;respond to enquiries;provide quotations;process purchases and orders;coordinate manufacturing and supply;communicate delivery or service updates;provide customer support;send permitted marketing communications;maintain business and financial records;improve customer experience;monitor and protect digital systems;detect suspicious or fraudulent activity;comply with applicable legal requirements;respond to lawful requests from authorities; andestablish, exercise, or defend legal claims.Niman Enterprises will not knowingly use personal information for purposes materially unrelated to the purpose for which it was collected without an appropriate legal basis or consent where required.
7. Data Retention & DeletionNiman Enterprises retains personal information only for as long as reasonably necessary for the purpose for which it was collected, unless a longer retention period is required or permitted by applicable law.Factors affecting retention may include:duration of the customer relationship;pending orders or disputes;accounting and tax requirements;statutory obligations;legal claims;fraud prevention;platform compliance;legitimate business requirements; andsecurity and audit requirements.When information is no longer reasonably required and there is no legal or legitimate reason to retain it, Niman Enterprises may delete, anonymise, or securely dispose of it.Users may contact us to request deletion of information, subject to legal, contractual, security, accounting, or other applicable exceptions.Deletion of information from Niman Enterprises’ systems may not automatically delete information maintained independently by third-party messaging platforms or service providers.
8. Data Sharing with Third PartiesNiman Enterprises may use selected third-party service providers to operate its business and provide communication services.Depending upon our actual technology implementation, these may include:Meta / WhatsAppIf WhatsApp Business/API is used, relevant information may be processed by Meta and its affiliated or authorised service providers as necessary to operate WhatsApp business messaging.Users should review the applicable WhatsApp and Meta privacy documentation for information regarding processing performed by those platforms.Google / RCSIf RCS services are used, communications may involve Google and/or other technology providers participating in the RCS ecosystem.Telecom OperatorsRCS messages may involve telecommunications operators and messaging infrastructure providers necessary to deliver messages to a user’s device.Other Service ProvidersWe may also engage:hosting providers;website service providers;customer-support providers;technology vendors;analytics providers;payment processors;professional advisers;logistics providers; andlegal or regulatory service providers.Third parties should receive only information reasonably necessary for the relevant business purpose, subject to applicable contractual, legal, and security requirements.Niman Enterprises does not sell personal information as a commercial commodity.
9. Security Measures & EncryptionNiman Enterprises takes reasonable measures designed to protect personal information against unauthorised access, misuse, alteration, disclosure, loss, or destruction.Depending upon the system involved, safeguards may include:access controls;password protection;secure authentication;encryption in transit where supported;restricted employee or service-provider access;device and system security;backups;monitoring;administrative controls; andprocedures for responding to suspected security incidents.No electronic transmission or storage system can be guaranteed to be completely secure.Where third-party platforms such as WhatsApp, RCS providers, hosting companies, payment processors, or telecom operators are involved, security is also subject to their respective systems, policies, and infrastructure.Users should avoid sending unnecessary confidential or sensitive information through ordinary messaging channels.
10. Cookies & Tracking TechnologiesOur website may use cookies, pixels, analytics tools, session technologies, and similar mechanisms.Cookies may be used for purposes such as:enabling website functionality;remembering preferences;maintaining sessions;understanding website traffic;improving website performance;detecting security issues; andmeasuring marketing effectiveness, where applicable.Some cookies may be placed by third-party service providers.Depending on the website and browser configuration, users may be able to block or delete cookies through browser settings. Disabling certain cookies may affect website functionality.Niman Enterprises will not intentionally use tracking technologies for purposes prohibited by applicable law.
11. Data Transfer & Storage (India-Based)Niman Enterprises intends to maintain relevant business records and information using systems and service providers appropriate to its business operations.Where information is stored or processed through third-party technology providers, data may be processed on infrastructure operated by those providers and may be subject to their applicable technical and legal arrangements.Where applicable law requires particular safeguards for transfer, processing, or storage of personal data, Niman Enterprises will take reasonable steps to comply with those requirements.Users acknowledge that digital communication through WhatsApp, RCS, email, cloud infrastructure, or other third-party platforms may involve processing through infrastructure outside the direct control of Niman Enterprises.
12. User Rights — Access, Correction & DeletionSubject to applicable law, users may have rights relating to their personal information, which may include:requesting information about personal data processed by Niman Enterprises;requesting correction of inaccurate information;requesting deletion where legally permissible;withdrawing consent where processing is based on consent;requesting cessation of certain promotional communications; andraising a privacy-related complaint.To exercise an applicable right, contact Niman Enterprises using the details provided in this Privacy Policy.We may need sufficient information to verify the identity or authority of the person making a request. We will not normally require unnecessary identity documents or information merely to process a routine privacy request.Some information may not be deleted immediately where retention is required for legal, accounting, tax, contractual, security, fraud-prevention, or dispute-resolution purposes.
13. Policy for ChildrenNiman Enterprises’ products and services are intended primarily for legitimate business and general customer use.We do not knowingly seek to collect personal information from children for marketing or other unnecessary purposes.Where applicable law requires parental or guardian involvement for processing a child’s personal information, Niman Enterprises will follow the applicable legal requirements.If a parent or guardian believes that information relating to a child has been provided to Niman Enterprises improperly, they may contact us so that the matter can be reviewed and appropriate action taken.
14. WhatsApp & RCS ComplianceNiman Enterprises is committed to using business messaging channels responsibly.Our messaging practices are intended to follow applicable requirements relating to:user consent;transparency;relevant and expected communications;opt-out requests;prohibition of spam;prohibition of deceptive or misleading messages;protection of personal information;appropriate handling of customer requests;platform-specific messaging rules; andapplicable Indian telecommunications and data-protection requirements.We will not knowingly use WhatsApp or RCS to distribute unlawful, fraudulent, malicious, deceptive, abusive, or prohibited content.Where platform rules require message templates, approvals, consent records, quality controls, or other compliance measures, Niman Enterprises will seek to implement them as applicable to our messaging arrangement.Because WhatsApp, RCS, Google, Meta, and telecommunications operators independently operate their platforms and networks, Niman Enterprises cannot guarantee that every message will be delivered.
15. Data Sharing and Business TransfersIf Niman Enterprises undergoes a legitimate business restructuring, merger, acquisition, sale of assets, succession, or similar transaction, relevant information may be transferred as part of that transaction, subject to applicable law.Any such transfer will be handled with reasonable attention to confidentiality, security, and applicable data-protection requirements.
16. Third-Party Websites and ServicesOur digital platforms may contain links, integrations, buttons, communication tools, or references to third-party services.Niman Enterprises does not control the privacy practices of independent third parties.When you interact directly with Meta, WhatsApp, Google, a telecom operator, payment provider, social platform, hosting provider, or another third-party service, that provider’s privacy policy may also apply.Users should review the applicable third-party privacy policies before submitting information directly to those providers.
17. Data Breach and Security IncidentsIf Niman Enterprises becomes aware of a personal-data security incident requiring action under applicable law, we will assess the incident and take reasonable steps appropriate to the circumstances.Where notification to affected individuals, regulators, authorities, or other parties is legally required, Niman Enterprises will follow the applicable requirements.Users should promptly inform us if they suspect unauthorised use of their information or receive a suspicious communication appearing to impersonate Niman Enterprises.
18. Updates to Privacy PolicyNiman Enterprises may update this Privacy Policy from time to time to reflect:changes to our business;changes in technology;new communication channels;changes to WhatsApp or RCS functionality;changes to third-party service providers;changes in applicable Indian law;regulatory guidance; orchanges in our data-handling practices.The latest version will display the applicable “Last Updated” date.Where legally required, material changes may be communicated through an appropriate notice or consent mechanism.
19. Governing Law (India)This Privacy Policy shall be governed by the applicable laws of India.Subject to mandatory statutory rights and applicable jurisdictional requirements, disputes relating to this Privacy Policy shall be subject to the jurisdiction of competent courts having jurisdiction over Solapur, Maharashtra.Nothing in this Privacy Policy is intended to remove or restrict any privacy, consumer, or statutory right that cannot legally be excluded.
20. Contact InformationFor questions, requests, complaints, or concerns regarding this Privacy Policy or the processing of personal information, please contact:Niman Enterprises
Business Type: Proprietorship
Business Category: Manufacturing
Address: CTS No. 51/5/2, Shop No. 8, Mezzanine Floor, J V Square, Sant Tukaram, Solapur North, Solapur, Maharashtra – 413006
Email: fatatemanoj@gmail.com
Mobile: 9359065762You may contact us regarding:access to your personal information;correction of inaccurate information;deletion requests;withdrawal of applicable consent;marketing opt-out requests;WhatsApp/RCS communication concerns;suspected privacy violations; orgeneral questions regarding our privacy practices.We will review privacy requests and respond within the timeframe required by applicable law, taking into account the nature and complexity of the request.
21. AcknowledgementBy using Niman Enterprises’ website, submitting an enquiry, purchasing our products, or voluntarily communicating with us through WhatsApp, RCS, email, telephone, or other channels, you acknowledge that you have had an opportunity to review this Privacy Policy.Where consent is required, the relevant consent will be obtained through an appropriate mechanism.Niman Enterprises is committed to handling personal information responsibly, maintaining reasonable security safeguards, respecting communication preferences, and using customer information for legitimate business purposes.End of Privacy Policy